Terms & Conditions

Welcome to The Seven Nine. By accessing or purchasing from our store, you agree to the following terms and conditions. Please read them carefully before placing an order.

1. About Us

The Seven Nine is a UK-based jewelry brand offering solid gold and fine jewelry pieces. All items are carefully crafted, beautifully gift-wrapped, and securely packaged for worldwide delivery.

2. Orders & Payments

All orders are subject to acceptance and availability.
Prices are listed in GBP (£) and include VAT where applicable.
Payment must be made in full at the time of purchase.
We accept secure payments via major credit/debit cards and trusted payment providers displayed at checkout.

3. Delivery & Shipping

We offer complimentary worldwide delivery on all purchases.
Orders are packaged with care and shipped using trusted international carriers.
Delivery times may vary by destination. We aim to dispatch within 1–3 working days.
International customers are responsible for any customs duties or taxes applicable in their country.

4. Returns & Refunds

We hope you love your purchase. If not, you may return it within 14 days of receipt for a refund or exchange.
Items must be returned unworn, in original packaging, and with proof of purchase.
For hygiene reasons, earrings are non-returnable unless faulty.
Refunds will be processed to the original payment method within 7–10 working days of receiving the return.

5. Product Information

All items are described and photographed as accurately as possible.
Slight variations may occur due to the natural qualities of materials.
Care instructions are provided and should be followed to preserve the longevity of your jewelry.

6. Pricing & Taxes

We reserve the right to change prices without notice, but once an order is placed the price will remain fixed.
International orders may be subject to local import duties or taxes which are the customer’s responsibility.

7. Liability & Warranty

The Seven Nine is not liable for any indirect, incidental, or consequential damages arising from the use of our products.
We guarantee that our products meet high standards of quality, but normal wear and tear or misuse is not covered under warranty.

8. Privacy & Data Protection

We respect your privacy. Personal information collected during checkout will only be used to process your order and will never be shared with third parties except for delivery and payment purposes.
For more details, please see our Privacy Policy.

9. Governing Law

These terms and conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.